Field Service Technician - Conway, AR
Location:
Conway,
AR
72034
Responsible for diagnosing, repairing, and maintaining pumps and sprayers. Provides accurate repair estimates, orders necessary parts, and completes detailed service documentation. Requires excellent customer service skills and the ability to efficiently manage multiple tasks. Field service work may be required.
Essential Functions
- Provide repair service on new and used equipment like pumps and sprayers.
- Determine estimates for repair of equipment and be able to convey if repair or replacement may be warranted depending on the situation.
- Order needed repair/replacement parts.
- Create work order and pick ticket for needed repair. Ensure all paperwork is thorough and organized.
- Perform service calls, as needed, which may require travel.
- Communicate clearly and professionally with customers in person and on the phone.
REQUIRED EDUCATION AND EXPERIENCE
- High School diploma or equivalent.
- One-year experience in a mechanical field or related field is preferred.
- Troubleshooting skills
- Ability to communicate basic information in a professional, polite, and courteous manner.
- Attention to detail.
- Ability to manage multiple tasks at the same time.
- Valid driver’s license and a clean driving record.
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